Artificial intelligence in the Two Holy Mosques has made a qualitative leap in the level of services provided to pilgrims, and in providing a safe and healthy worship environment that meets all service excellence standards. The General Presidency of the Two Holy Mosques has activated 6 languages for guidance robots, in addition to sign language, and all robots have been linked to a feature that works to send messages. SMS with pictures of a phone number that is linked to the robot, to submit periodic reports, and follow up on the outstanding work carried out by the robot.Artificial intelligence tops the list of future strategic plans 2024, launched by the Presidency, according to systematic and studied plans, derived from the latest studies and global service specifications.Employment of artificial intelligenceConfirmed The General President of the Two Holy Mosques Affairs, Sheikh Dr. Abdul Rahman Al-Sudais, told Al-Watan that “artificial intelligence and digital electronic transformation were employed in a short time to serve the Two Holy Mosques and their destination, in accordance with the developmental vision of the presidency 2024, emanating from the Kingdom’s Vision 2030, where the presidency was able, With God’s grace and success, then the wise leadership’s support, implementation of this, and provision of various advanced services that achieve ambitions.” He pointed out that “the presidency worked to implement my highest standards.” He offered safety to those who go to the Sacred House of God and the mosque of his Messenger, may God’s prayers and peace be upon him, in accordance with the precautionary measures, preventive measures and health requirements recommended by the competent authorities, to preserve the safety of the guests of the Most Merciful. The best conditions for the guests of the Most Merciful, and for the Custodian of the Two Holy Mosques and his trusted Crown Prince to be rewarded the best. Smart Services During the exceptional circumstances of the global pandemic, the Presidency invested in artificial intelligence techniques, and harnessed them to improve and develop the system of services for visitors to the Two Holy Mosques, to be smart and compatible with the aspirations of the pilgrims when they delegated them to perform rituals and worship All the robots, developed by the Presidency, operate with an automated control system programmed on a pre-map, and at 6 levels, which improves the safety of a healthy environmental atmosphere, and intelligently analyzes the requirements for cleaning, sterilization and disinfection, according to usage scenarios, sterilization path, and independently planned duration, to cover Complete environmental space, ensuring coverage of wider and larger areas of the Grand Mosque. PatentRobots received a patent for "SLAM" with Alan unit A high-performance solution, an early warning feature with timely audio transmission, and a fast and energy-saving battery charging feature. One robot also works from 5 to 8 hours without human intervention, which makes people feel easy to handle. The device also has a capacity of 23.8 liters, of which two liters are consumed every hour, to eliminate bacteria in an area of 600 square meters each time. For sterilization using dry steam, and 20 sterilization devices using the “cold fog” feature, all combine their efforts to limit the spread of infection, and sterilize air and surfaces at high speed. . The device also uses dry steam, so as not to leave a trace on the floors, and hinder worshipers and pilgrims. While the device is equipped with wheels that rotate 360 degrees, and it can be installed in all locations, according to the need. The robots deploy "hypochloride" (BC65), which is environmentally friendly, harmless, non-corrosive, and non-irritating to the eye. Air sterilization The “Biocare” device is filled with approximately 3 to 4 liters of sterile material, and the sterilizer pushes it and directs it to the desired place through the air sterilization system, and covers more than 8 square meters, and takes From two hours to four working hours. The sterilization robots in the Grand Mosque are among the latest devices that work efficiently and safely, and materials with advanced technology, in line with the “Kingdom’s Vision 2030” in working on the use of modern technology in the Sacred House of God. Zamzam robots are within the presidency’s initiative in Maintaining the non-transmission of infection between visitors and pilgrims, and delivering Zamzam water to them anywhere inside the Grand Mosque, with the least number of human intervention, and over a period of 24 hours, the initiative to distribute Zamzam water through robots, which contains high-resolution and clarity radars, allows drawing Peripheral maps of a place, for Availability to identify the locations of visitors and avoid collision with them, as the robot has 4 wheels equipped with a smart stopping system, and allows smooth and flexible movement. Among the features of the device: The front detection angle reaches 192.64 degrees, and the detection range of front obstacles exceeds 10 meters. The device also carries a camera that contains a high-quality radar, for mapping, and has obtained international certificates, including the European Quality Accreditation Certificate (CE).Smart RobotThe smart guiding robot has a 21-inch touch screen, and provides a number of services of interest to visitors to the Grand Mosque, from Guidance, guidance, and opinion, equipped with a smart stopping system, and wheels that allow for smooth movement, and a system of front and bottom cameras, high-resolution and clarity in image transmission, which allows capturing surround imaging. The device is distinguished by its ability to instruct pilgrims on how to perform rituals and fatwas, and to allow communication with the sheikhs remotely, and the ability to set a number of introductory instructions in more than one language, and an automated remote control system for the robot. The guidance robot also supports 11 languages (Arabic - English - French - Russian - Persian - Turkish - Malay - Urdu - Chinese - Bengali - Hausa). It exceeds 68 liters of water, and covers more than a thousand square meters per hour of work. The robot performs high-quality washing and disinfection of floors, and for 4 hours without any human intervention. It also uses cameras, ground and overhead sensors, safety belts, and the feature to read small and large objects, to prevent collisions with people or ground obstacles. The smart robot weighs 300 kg with a tank with a capacity of 68.14 liters for clean water, and 68.14 liters for water from the floors. The width of a single cleaning process is 51 cm, and an area width is 68 cm, covering 2045.26 square meters per hour of work, dimensions 120.65 cm x 73.66 cm x 114.3, and a speed ranging between 0 and 5 km per hour. , and equipped with features that ensure that it is protected from solid objects, dust and water splashes in all directions (IPX4). It also supports the ability to control water from 0.27 liters per minute to 1.44 liters per minute, and a capacity to draw water from the ground 32.56 liters per second. Advantages of the Haram robot - fast and energy-saving charging - equipped with 8 cameras that act as sensors, divided as follows: 1- Leader sensors at an angle of 190, It extends for 25 meters. 2 - “3 d” sensors, to read the surrounding area in three directions in the form of a rectangle. 3 - “2 d” sensors, to read the surrounding area in two directions.
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